Flooring installation & repair

Just fill out our online form with the flooring type and job details. You’ll get an instant quote and can choose a time that suits you. We’ll match you with a skilled local carpenter — all managed through our digital platform.

We work with laminate, hardwood, vinyl, carpet and tiles. Whether you need new flooring installed or existing boards repaired or replaced, our carpenters can help. We also offer floor sanding and sealing if you just want to refresh your current surface.

Yes — subfloor preparation and levelling can be included in your job. Just let us know in the form so we can factor it into your quote.

You can either provide your own flooring materials or request us to supply them. If we’re sourcing materials, your carpenter will confirm costs for approval before purchasing. Any agreed materials will be added to your final bill.

You’ll see our standard hourly rate when you fill out the form, but final pricing depends on the scope of work. Once submitted, we’ll review the details and get back to you with a tailored quote and estimated time to complete the job. The minimum booking is one hour.

We collect payment for the first hour when you book. The remaining balance is charged on the day of your job, based on time spent and any approved materials. Extra time is billed fairly in 30-minute increments.

Yes – all carpenters are fully insured and carefully vetted. We run background checks, interview each candidate, and assess their experience before they join BaseLink. Ongoing feedback helps us maintain high service standards.

No stress – you’re in control. You can cancel or reschedule your booking anytime up to 24 hours before the job, free of charge. Just log in to your account and manage everything online in a few clicks. Need to make a last-minute change? We’ll do our best to help – just get in touch.

Your satisfaction matters. Let us know within 72 hours and we’ll put things right with another visit free of charge. We review feedback after every job to keep our service standards high.