Home cleaning

We’ve got something for every home and schedule. Choose from regular cleaning (weekly, fortnightly, or one-off), deep cleaning for a full refresh, or add-on services like carpet, upholstery, or inside fridge and oven cleaning. Just tell us what you need – we’ll make it shine.

Nope! Many customers let us clean while they’re out. You can leave a key with a neighbour, pop it under the mat, or give us a smart lock code. We also offer a secure key handover system if you’d rather leave us a spare. However you prefer – we’ll keep it safe and simple.

It’s easy – just fill out our online form and get an instant quote based on your home size and chosen tasks. You’ll then add your payment method, but don’t worry – you’re only charged on the day of the clean. Need extra time on the day? No problem – we’ll bill in 30-minute blocks if needed. You can book a one-off clean or set up a regular schedule. And if anything’s not quite right, let us know within 72 hours – we’ll come back and make it right. Satisfaction guaranteed.

Yes, you can! We offer flexible bookings – including same-day or next-day cleans – depending on availability in your area. Just fill out the form, and we’ll match you with a local cleaner as soon as possible. Last-minute mess? We’ve got you.

You’ll need to provide a hoover, mop, and bucket. We can bring our own eco-friendly cleaning products for a small fee, or you’re welcome to provide your own – just make sure the right supplies are available on the day (think limescale remover, window cleaner, gloves, etc). If you’re using your own products, double-check they’re suitable – we can’t be responsible for any mishaps from the wrong stuff.

Cleaning time depends on your home size and the service type. Typically, a standard clean takes 2-3 hours - the minimum booking is 2 hours. Our quote form recommends a time based on your choices – such as number of bedrooms, bathrooms, or housekeeping tasks – but you’re free to adjust it. Regular and one-off cleans are booked by the hour, while deep cleans have a fixed price with time included.

Absolutely! You can tailor your clean through our quote form – just choose the tasks you want, like carpet or window cleaning, taking out the rubbish, or extra housekeeping. Got special instructions? Pop them in the notes section, and we’ll handle the rest.

No stress – you’re in control. You can cancel or reschedule your booking anytime up to 24 hours before the clean, free of charge. Just log in to your account and manage everything online in a few clicks. Need to make a last-minute change? We’ll do our best to help – just get in touch.

Yes – every cleaner is fully insured and carefully vetted. We run background checks, interview each candidate, and assess their experience before they join BaseLink. But it doesn’t stop there – we collect ongoing feedback after every clean to make sure only the best stick around. So you get safe, reliable service every time.