Staircase renovation service

Our carpenters can work on straight, L-shaped, U-shaped, winder, spiral, and floating staircases. Whether you're after a modern refresh or a traditional restoration, we’ve got the skills to match your vision.

Yes — if you’re replacing an existing staircase, our carpenters can dismantle and dispose of it as part of the service. Just include this detail in your booking form so we can allow enough time.

Definitely. We can eliminate creaks, strengthen the structure, and make adjustments to ensure everything feels solid underfoot. This is one of the most common reasons people book a staircase repair.

Absolutely! From modern glass balustrades to classic timber detailing, your carpenter can help bring your design ideas to life. You’ll discuss everything in advance so the final result matches your style.

You’ll see our standard hourly rate when you fill out the form, but final pricing depends on the scope of work. Once submitted, we’ll review the details and get back to you with a tailored quote and estimated time to complete the job. The minimum booking is one hour.

We collect payment for the first hour when you book. The rest is charged on the day of the job, based on actual time spent. Extra time is billed fairly in 30-minute increments.

Yes – all carpenters are fully insured and carefully vetted. We run background checks, interview each candidate, and assess their experience before they join BaseLink. But it doesn’t stop there – we collect ongoing feedback after every job to make sure only the best stick around. So you get safe, reliable service every time.

No stress – you’re in control. You can cancel or reschedule your booking anytime up to 24 hours before the job, free of charge. Just log in to your account and manage everything online in a few clicks. Need to make a last-minute change? We’ll do our best to help – just get in touch.

Your satisfaction matters. Let us know within 72 hours and we’ll put things right with another visit free of charge. We review feedback after every job to keep our service standards high.